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21 Maritz Motivation Solutions People Are Named Master Designers by The Maritz Institute

Date: 4/17/2014

Master Designer Certification represents an important way that Maritz Motivation Solutions and other Maritz businesses are collaborating with The Maritz Institute to advance a people-centered approach to the design of business solutions for Fortune 500 client companies.

Maritz Dealer Solutions -Opportunity Max - Announces WEBCHECK Digital Marketing Review Service

Date: 3/03/2014

Opportunity Max, a strategic digital marketing company serving the automotive industry, announced today the formal release of its new digital marketing review service called “WEBCHECK√” which examines a dealership’s digital assets to check the consistency and accuracy of its overall online marketing presence.

Maritz Travel Company Expands Global Capabilities

Date: 2/25/2014

Maritz Travel Company is further evolving their global presence with the addition of three global general managers (GGMs) in key international markets.

Maritz Travel Company Taps Shanghai Native And Industry Expert To Lead Global Expansion Efforts

Date: 2/25/2014

Asia Pacific industry leader and Shanghai native Ping He, has been appointed global general manager of Asia Pacific for Maritz Travel Company – the top global service provider for the Meeting, Incentive, Convention and Exposition (M.I.C.E.) industry.

Eduardo Chaillo to Serve as Global General Manager for Latin America

Date: 2/25/2014

Established industry leader, Eduardo Chaillo, connects with Maritz Travel Company, – the top global service provider for the meeting, congress, tradeshow and incentive travel industry – as global general manager of Latin America.

Ben Goedegebuure to Serve as Global General Manager for Europe, Middle East and Africa

Date: 2/25/2014

Established industry leader, Ben Goedegebuure, has joined Maritz Travel Company – the top global service provider for the meeting, congress, conference and incentive travel industry – as global general manager of Europe, the Middle East and Africa.

Maritz Research Game Day Survey

Date: 1/29/2014

Our survey designers get in on the fun with the Maritz Research Game Day Survey.

Meetings Mean Business, Economic Growth and Strong Communities

Date: 1/21/2014

Maritz Travel, along with other leaders across the meetings and events industry, unveil a new national campaign to showcase the value derived from business meetings, conferences, conventions, incentive travel, trade shows and exhibitions.

The Maritz Institute’s Mary Beth McEuen Calls for Change in Business Stakeholder Engagement

Date: 1/07/2014

In the new economy, Americans are demanding more from businesses and business leaders, and CEOs must adapt to this paradigm shift, according to Mary Beth McEuen vice president and executive director of The Maritz Institute.

Mazda Signs Agreement with Maritz Dealer Solutions to Improve Dealer Performance and Customer Experience

Date: 1/07/2014

Maritz Dealer Solutions today announced that Mazda North American Operations (MNAO) will be using its Opportunity Max dealer solutions in a preferred provider agreement that enables Maritz to work directly with its dealers in all US regions.

New Research Evaluates the Effectiveness of Channel Rep Incentives

Date: 12/10/2013

Maritz Motivation Solutions study finds 70 percent of channel partners have two or more incentive programs competing for their attention.

Maritz Motivation Solutions Launches The Maritz Reward Studio

Date: 11/25/2013

New division focuses on reward solutions that deliver measurable business results.

Maritz Motivation Solutions Taps Barry Kirk to Serve as Consumer Loyalty Leader

Date: 11/19/2013

Industry Expert to Lead the Company’s Loyalty Practice.

Maritz Journeys’ Doug Walbert Honored For Leadership

Date: 10/28/2013

Doug Walbert, division vice president and general manager of Maritz Journeys, was recently recognized by the St. Louis Small Business Monthly as one of "The Hardest Working People in Small Business."

Maritz Travel, ECPAT-USA Partner to Fight Against Human Trafficking

Date: 10/28/2013

Maritz Travel, ECPAT-USA Partner to Fight Against Human Trafficking Maritz Travel has signed ECPAT-USA’s Tourism Child Protection Code of Conduct (The Code), symbolizing a commitment to help raise awareness of human trafficking and child sex trafficking throughout the travel and tourism industry.

Customer Experience Experts From Maritz Research To Present At The Market Research Event

Date: 10/21/2013

O’Connor, director of research services at Maritz Research, will present alongside Maritz Research client Katy Churches, manager of customer experience at American Family Insurance.

Maritz Innovation Symposium 2013 Disruptive Innovation Meets Business Transformation

Date: 10/21/2013

The Innovation Symposium is a private, invitation-only forum event that explores “What’s Next?” in a world of digital disruption.

Maritz Travel Shares Expertise On Value Of Incentive Travel At IMEX America

Date: 10/11/2013

The presentation will be part of the event's "Smart Monday," a full day of professional education and cutting-edge career development for all buyers and suppliers participating in IMEX America.

Maritz Travel Named to 7th Annual "CMI 25" List by Corporate Meetings & Incentives Magazine

Date: 10/10/2013

"We are honored to be recognized as a leader in the meetings and incentives industry for the seventh year in a row," said David Peckinpaugh, president of Maritz Travel.

Kimberly Abel Joins Maritz Motivation Solutions as Employee Solutions Leader

Date: 9/24/2013

Maritz Motivation Solutions welcomes Kimberly Abel to the role of Employee Solutions Leader.

One-Third of Customers Don’t Understand Their Bank’s Offerings According to Maritz Research Study

Date: 9/20/2013

Customer assessments at six U.S. banks show communications need to improve.

Maritz Research Study Ranks Most Trusted Online Review Sites

Date: 9/18/2013

TripAdvisor and Zagat top the list of most trusted.

Maritz Research Offers Flexibility for Kirksville Interviewer

Date: 9/04/2013

Call Center Looking to Hire Due to Immediate Business Needs.

United Way and Maritz Reinvent the Corporate Giving Landscape

Date: 9/03/2013

United Way of Greater St. Louis and Maritz Motivation Solutions Team Up To Increase Average Corporate Gift by 29 percent.

Maritz Travel Speakers To Present Strategic Meetings Management At HSMAI’s Meet National

Date: 9/03/2013

Gwen Sims, operations manager, and Jen Traeger, director of information management, will present “Strategic Meetings Management 101” at Hospitality Sales and Marketing Association International's (HSMAI) 2013 MEET National on Wednesday, September 4.

Maritz Motivation Solutions’ Chris Galloway Offers Insight Into Non-Cash Rewards At Gathering of Games Conference

Date: 8/29/2013

Galloway’s presentation will provide information using recognition and carefully selected rewards, the benefits of non-cash rewards and how to implement recognition and rewards at a company.

Maritz Research Automotive Expert Sheds Light on Electric Vehicle Purchases

Date: 8/13/2013

Chris Travell presents findings at the Department of Energy’s National Conference.

GM Dealers Listen to Customer Feedback in Real Time with Maritz Research Mobile App

Date: 8/08/2013

DealerPulse Mobile application makes customer comments accessible while on the go.

Maritz Travel’s Cathy Dossantos to Present at GBTA 2013 Convention

Date: 8/01/2013

Cathy DosSantos, senior director of account management for Maritz Travel, will discuss best practices for designing and implementing a Strategic Meetings Management Program (SMMP) at the Global Business Travel Association (GBTA) 2013 Convention in San Diego.

Maritz Research Recognized for Hiring Missouri Veterans

Date: 8/01/2013

Kirksville call center receives Show-Me Heroes Flag of Freedom award.

Maritz Research Helps Hyundai Dealers Uncover What “Makes or Breaks” Customer Satisfaction

Date: 7/16/2013

New research shows one negative aspect can ruin the customer’s entire experience.

Maritz Travel Leaders Present On Strategic Event Design And The Lifecycle Of RFPS At MPI WEC

Date: 7/12/2013

At the upcoming 2013 Meeting Professionals International World Education Congress, two Maritz Travel leaders will offer insights on achieving business goals through strategic event design and meetings management.

Cvent Secures Hotel Sourcing Partnership with Experient

Date: 7/11/2013

Cvent, a leading cloud-based enterprise event management platform, today announced that Experient, a subsidiary of renowned meeting, event and incentive travel program provider, Maritz Travel, has selected Cvent’s hotel sourcing platform for preferred use with its clients.

Maritz’ Thought Leaders Paula Godar And Tammy Smith Present At SHRM 2013 Annual Conference

Date: 6/17/2013

In this session, Godar and Smith will present findings from recent national studies on employee motivation drivers.

3Cheers Revolutionizes Online Rewards and Recognition

Date: 6/12/2013

Maritz Motivation Solutions and Brandmovers have collaborated to create 3Cheers, an online recognition and rewards solution for companies of any size, especially small to mid-sized businesses.

Maritz Research Introduces CrowsNestTM To Help Banks Identify Compliance Vulnerabilities

Date: 6/10/2013

The new compliance monitoring solution is a unique twist on mystery shopping.

Maritz Travel’s President to Present at 2013 Corporate Meetings Summit

Date: 6/05/2013

David Peckinpaugh, president of Maritz Travel, will present on the future of the industry at the 2013 Corporate Meetings Summit on Thursday, June 6, 2013, at the Peabody in Orlando.

Maritz Travel Speakers to Present Strategic Meetings Management Sessions at HSMAI’s MEET West

Date: 5/22/2013

Maritz Travel's Charlene Conklin, account manager and operations director, and Jill Reyes, director of business intelligence, will present concurrent sessions on strategic meetings management at the Hospitality Sales and Marketing Association International's (HSMAI) 2013 MEET West. Conklin and Reyes will present “Strategic Meetings Management 101” on May 30.

Automotive Expert Chris Travell Of Maritz Research To Speak At Esomar Automotive Research Forum

Date: 5/17/2013

Chris Travell will share insights and present the Maritz Research “Make or Break Customer Satisfaction” technique at the ESOMAR 2013 Automotive Research Forum in Wolfsburg, Germany.

Maritz Travel’s President to Keynote at IMMPA Annual InforMED Conference

Date: 5/16/2013

David Peckinpaugh, president of Maritz Travel, will deliver a keynote speech at the International Medical Meeting Professionals Association’s (IMMPA) InforMED 2013 Annual Conference on May 21. Peckinpaugh will address the current state of the industry, as well as key lodging, air and destination trends in his presentation.

RPI Recognizes Maritz Motivation Solutions in Two Best Practice Categories

Date: 5/14/2013

Maritz Motivation Solutions (MMS) was recognized as a Best Practices winner in two categories for its employee recognition initiatives at the annual meeting of Recognition Professionals International (RPI) on April 30, 2013.

Maritz Motivation Solutions’ Fred Bendaña Discusses Four Pillar Approach To Employee Engagement At Internal Branding And Employee Engagement Conference

Date: 5/10/2013

Bendaña’s presentation will provide information regarding the flow of corporate communication, as well as internal communication, in order to increase employee connection and awareness.

Maritz Travel’s Jim Ruszala Presents Participant-Focused Sessions at IMEX 2013

Date: 5/09/2013

Jim Ruszala, senior director of marketing at Maritz Travel, will present two sessions at the upcoming IMEX 2013 in Frankfurt, Germany on May 21-23. The sessions will provide insight on designing effective incentive travel programs that create exceptional event experiences for participants.

Maritz Research Announces Capella Restaurant

Date: 4/23/2013

Introducing the newest addition to Maritz’ proven end-to-end customer experience management system that captures the voice of the customer and acts on it.

New Research Shows True Retirement Confidence Starts at $500,000

Date: 4/22/2013

We surveyed 1,000 recent and near retirees about how confident they are retiring, how soon they started saving and planning for it and much more.

Incentive Travel Participants Motivated By Destination Choice

Date: 4/17/2013

According to a recent study on 13 international destinations, destination plays a strong role in creating and sustaining motivational value among incentive travel participants. The study, conducted by Maritz Travel, indicates that visiting new destinations or destinations that seem otherwise unattainable is the overall key driver of participants. In addition, the study revealed how demographics – parenting status and gender – influenced incentive travel preferences.

Maritz Travel’s Jim Ruszala & Digital Intersection’s Maurice Parisien to Present on Effective Prospect Nurturing at Demandcon 2013

Date: 4/11/2013

Maritz Travel’s Jim Ruszala, senior director of marketing, and Maurice Parisien, principal and marketing strategist for Digital Intersection, will discuss the strategy, process, tactical elements and key performance indicators that have led to the successful management of Maritz Travel’s prospect nurturing program in their presentation, “Effective Nurturing through Alignment of Sales & Marketing,” at DemandCon in San Francisco on Tuesday, April 16, 2013.

Customer Experience Experts From Maritz Research
To Present At Leaders Summit

Date: 4/04/2013

Randy Brandt and Brian O'Connor share insights about integration and action planning.

Maritz Travel’s Brian Hunt Presents on Igniting the Personal Passion of Sustainability at GMIC’s 2013 Sustainable Meetings Conference.

Date: 4/03/2013

Brian Hunt, account executive for Maritz Travel, will discuss best practices and stories for igniting the personal passion of sustainability in his presentation, “Putting Passion into Sustainability, both Personally and Professionally,” at the Green Meeting Industry Council (GMIC) 2013 Sustainable Meetings Conference in Chicago on Wednesday, April 10, 2013.

Kevin Lattery and Gloria Park Bartolone of Maritz Research
Present at the CASRO Online Research Conference

Date: 3/08/2013

The two share findings of a study on how to design surveys with mobile in mind.

Maritz and Badgeville Join Forces to Gamify Customer and Employee Loyalty

Date: 3/05/2013

Industry leaders team up to drive world-class engagement programs with virtual rewards, gamification and full-service reward & fulfillment solutions.

Maritz Motivation Solutions Thought Leader Nicki Powers Delivers Latest Gamification Trends in Webinar Presented by Ziff Davis B2B

Date: 3/05/2013

Nicki Powers, engagement strategist for Maritz Motivation Solutions, will discuss the new science of gamification and how it is revolutionizing the business world in a free webinar “Power of Play: How Gamification will Drive the Evolution of Loyalty” presented by Ziff Davis B2B.

Maritz Motivation Solutions' Michelle Pokorny Offers Insights in Employee Engagement for Human Capital Institute Webinar

Date: 3/05/2013

Michelle Pokorny, solution vice president – employee engagement and recognition for Maritz Motivation Solutions, will discuss the latest science behind human motivation and new insights into designing impactful recognition and reward programs in a free webinar “Science + Math = Recognition” presented by Human Capital Institute.

Maritz Travel’s Heather Black Named Meeting Professional of the Year

Date: 2/27/2013

Maritz Travel’s Heather Black, senior project manager, was recently honored as Event Service Professionals Association’s (ESPA) 2012 “Meeting Professional of the Year.” Black was recognized for her outstanding work planning a large event with the Sheraton Dallas.

Maritz Motivation Solutions Reveals Four Pillars of Effective Motivation Initiatives

Date: 2/20/2013

Experts argue the majority of businesses are missing the mark when it comes to motivating their employees, customers and business partners .

Maritz Motivation Solutions Shares Financial Services Study Insights at LIMRA

Date: 2/19/2013

Study reinforces understanding people is key to optimizing efforts to better engage agents.

Improved Incentive Programs Engage and Motivate Financial Services Agents

Date: 2/11/2013

Financial services agents want to be rewarded and recognized. According to a recent study conducted by LIMRA, an association for the financial services and insurance industries, and Maritz, a sales and marketing company including Maritz Travel, Maritz Motivation Solutions and Maritz Research, 83 percent of financial and insurance sales representatives attribute some portion of their efforts to reward and recognition, which demonstrates the overall, positive impact of reward and recognition.

Maritz Motivation Solutions’ Wellness Expert Amy Kramer Presents at Rewarding Healthy Behaviors Forum

Date: 1/18/2013

In her presentation, Kramer will discuss the findings of a recent Maritz Motivation Solutions wellness study and offer ways companies can make an impact on wellness behavior.

Maritz Infuses Auto Industry Performance Improvement Expertise Into New, Dealer-Focused Solutions

Date: 1/08/2013

ST LOUIS – Maritz, well-known for its performance improvement programs and work with most automotive brands such as BMW, Chrysler, Ford, GM, Honda, Nissan, Toyota and Volkswagen, is taking its expertise directly to the dealer market.

Maritz Infuses Auto Industry Performance Improvement Expertise Into New, Dealer-Focused Solutions

Date: 1/08/2013

Maritz, well-known for its performance improvement programs and work with most automotive brands such as BMW, Chrysler, Ford, GM, Honda, Nissan, Toyota and Volkswagen, is taking its expertise directly to the dealer market.

Maritz spreads holiday cheer with new, socially-generated children’s storybook

Date: 12/18/2012

TORONTO, ON -- Maritz Canada Inc. & Maritz Loyalty Marketing announce the release of A Tru Story, an original, user-generated children's storybook, created as a holiday gift for the children helped by Parents for Better Beginnings, as well as for Maritz' clients, supplier, employees and friends across the world.

The Power of Play: How Gamification Will Drive the Evolution of Channel Loyalty

Date: 12/17/2012

Maritz Motivation Solutions white paper explains how gamification creates engagement in channel loyalty programs before rewards are earned.

Maritz Motivation Solutions Experts Identify 2013 Industry Trends

Date: 12/03/2012

The team at Maritz Motivation Solutions has identified upcoming trends for 2013 regarding employee engagement, channel loyalty, sales incentives, consumer loyalty, motivation, game science and rewards.

Maritz Research Leaders Explain How To Amplify The Voice Of The
Customer At The Market Research Event

Date: 11/09/2012

Randy Brandt and Dave Ensing are among those presenting at the annual conference.

Introducing Capella Tabulation, the Fastest and Easiest Tool in Customer Experience Management

Date: 10/31/2012

Maritz Research partners with veteran software provider to dive deeper into data.

What Tablets are Consumers Most Satisfied With?

Date: 10/11/2012

The Maritz Research Tablet Re-contact Study reveals satisfaction levels among purchasers.

SITE AWARDS MARITZ TRAVEL WITH A 2012 CRYSTAL AWARD
Exceptional Motivational Travel Program – North America

Date: 10/11/2012

Maritz Travel was honored for Cisco System Inc.’s Chairman’s Club program in Kona, Hawaii, which recognizes and rewards Cisco’s top performers with an exciting, environmentally and socially responsible motivational experience, which received a perfect 5.0 score in the post-event survey.

Mary Beth McEuen Helps Retailers Build A Social Life For Their Brands

Date: 10/10/2012

In a world driven by transactions, how can retail leaders create more meaningful and lasting customer relationships?

Maritz Leaders to Share the Science and Art of Great Customer Experiences at Cornell Hospitality Research Summit

Date: 10/04/2012

Three Maritz leaders will share their insights on delivering great customer experiences during the upcoming Cornell Hospitality Research Summit .

Tourism New Zealand And Maritz Travel Collaborate To Educate Business Event Planners On New Zealand's Motivation Value

Date: 10/04/2012

Maritz Travel and Tourism New Zealand proudly announce a joint effort to build awareness among business event planners on the motivational value New Zealand holds for today’s incentive travel participants.

Maritz Research’s Tablet Re-contact Study Reveals New Insight on Consumers’ Purchase Behavior

Date: 10/02/2012

Thinking about buying a tablet? Maritz Research polled more than 1,300 consumers who were in the market for either an iPad, Kindle Fire, Galaxy Tab or other tablet. The study sheds light on who is buying them and why.

Maritz’ Mary Beth McEuen Helps Busineses Think ‘Inside-Out’ at 2012 HR Excellence Summit

Date: 9/17/2012

McEuen’s workshop will provide HR leaders with valuable insight on synching the employee experience with customer expectations of the brand.

Maritz Travel Leaders Present On Participant Perspectives, Green Meetings And International Destinations At IMEX America

Date: 9/14/2012

Maritz Travel leaders will share insights on the benefits of further understanding participant perspectives to more effectively achieve business and guest value through business event strategies.

Maritz Travel Named to 6th Annual "CMI 25" List by Corporate Meetings & Incentives Magazine

Date: 9/14/2012

Maritz Travel has been named to the 2012 “CMI 25” list, the annual directory of the largest and most influential full-service meeting and incentive travel management companies focused on the corporate meetings and events industry.

Maritz Research Poll Provides Insights on Winning the Wealthy Investor Vote

Date: 9/14/2012

Rich Brose suggests the candidate who solves the puzzle of securing the Independent investor vote may be the next occupant of the White House.

It Takes A Village: Maritz People Raise $10,000 For COCA St. Louis

Date: 9/07/2012

What happens when Maritz employees team up for a day of test-driving vehicles and quizzing their smarts? The answer: $10,000 donated by Lincoln for a good cause – to the Center of Creative Arts (COCA) in St. Louis.

Maritz Research Hospitality Expert to Present at
National Conference for Meeting Planners

Date: 9/06/2012

Rick Garlick shares results of a comprehensive study into the future of meetings.

Marketing Research: Web-Based Feedback vs Traditional Surveys- Which Side Are You On?

Date: 9/06/2012

Maritz Research’s Randall Brandt brings the debate on social intelligence and customer satisfaction tracking to ESOMAR’s Congress 2012

Maritz Research: Employees Feel Handcuffed by Corporate Policies That Impede Great Customer Service

Date: 9/05/2012

Behind many poor customer service experiences there is an employee following protocol-and most are not happy about it, according to a recent Maritz Research Employee Engagement study.

Maritz Research Study Shows Improving Satisfaction Drives Profits

Date: 9/04/2012

A better sales and service experience at the local car dealer boosts the bottom line

Maritz Research Asks ‘How High is Too High’ for Soaring Gas Prices?

Date: 8/31/2012

How High is Too High for Soaring Gas Prices?
A Maritz Research study finds that until gas prices reach record highs, Americans won't drive less or buy more fuel-efficient cars.

The Maritz Institute Article “The Social Life of Brands” Appears In strategy+business Print Edition

Date: 8/29/2012

The article, originally published online, is now available in the quarterly print version just published.

Maritz’ Thought Leaders Jennifer Kallery and Michael Spellecy Present at 2012 Spotlight on Sales Compensation

Date: 8/28/2012

In their presentation, Kallery and Spellecy will present findings from recent national studies on the variety of rewards and experiences that motivate program participants.

Maritz Honored as a Top Supplier with 2012 American Honda Premier Partner Award

Date: 8/22/2012

Maritz has received theAmerican Honda Motor Co., Inc.’s 2012 Premier Partner Award for not one, but two programs – the 2012 CR-V In-Dealership Training (IDT) launch and the Council of Sales Excellence (COSE)/Council of Sales Leadership (COSL) programs. Maritz was one of only 15 award recipients selected from more than 40 suppliers nominated by American Honda associates, out of more than 1,000 eligible companies. This was the ninth time Maritz was selected for the award.

Maritz Supports Teach For America's Mission To Achieve Educational Equality With $100,000 Grant

Date: 8/22/2012

As students head back to school, Maritz is providing $100,000 in grants to TFA for the 2011-2012 academic year. The Maritz grant will enable TFA to develop a corps of 190 outstanding teachers who will help close the achievement gap in low-income schools.

Maritz Study: Understanding Employees' Values Leads to Better Engagement

Date: 7/27/2012

According to a recent Maritz Motivation Solutions study, companies can improve the effectiveness of the reward and recognition programs they invest in by focusing on participant values.

Maritz Travel Leaders Present on Social Media and Stakeholder Perspectives at MPI's World Education Congress 2012

Date: 7/25/2012

At the upcoming Meeting Professionals International’s (MPI) World Education Congress (WEC), three Maritz Travel leaders will present and moderate panel discussions on creating exceptional travel and meetings experiences by better understanding participants’ perspectives. Jim Ruszala, senior director of marketing for Maritz Travel; Greg Bogue, business event designer at Maritz Travel; and Neal Thompson, director of strategic technology for Maritz Travel, will share their expertise at the event taking place in St. Louis on July 28-31.

Maritz Travel and Experient Align Service Delivery to Better Serve Target Markets, Announce Leadership Changes

Date: 7/13/2012

As planned with the acquisition of Experient in April, the Experient brand will focus on association, tradeshow and government markets, with corporate efforts aligning with the Maritz Travel brand.

Maritz Research Experts To Present At AMA's 2012 Advanced Research Techniques Forum

Date: 6/27/2012

How to set targets while measuring customer satisfaction and loyalty is one of the topics we're addressing at the annual gathering in Seattle.

The Maritz Institute Publishes Social Marketing Article in strategy+business

Date: 6/25/2012

The Maritz Institute’s Executive Director Mary Beth McEuen has published an article in the award-winning management magazine strategy+business. The article, “The Social Life of Brands: A marketing strategy informed by neuroscience can help build better consumer relationships – and make better use of social media” is co-written by McEuen, Neuroscientist Emily Falk, an assistant professor of Communication Studies and Psychology at the University of Michigan, and Matthew Egol, a partner at leading global management consulting firm Booz & Company.

Maritz Research's Brion Scheidel To Present At The 2012 Text Analytics Summit

Date: 6/12/2012

Attendees learn how Maritz Research explores the latest text analysis power tools and techniques.

Maritz Research’s Randy Brandt Presents at the 2012 Total Customer Experience Leaders Summit

Date: 6/07/2012

Brandt shares his insights about gaining a competitive advantage in customer experience management as he kicks-off this annual conference.

Maritz Research's Juraj Kavecansky to Present at the 2012 Total Customer Experience Leaders Summit

Date: 6/07/2012

Kavecansky co-presents with American Family Insurance to demonstrate how they linked the voice of the customer to key metrics and results.

Dealers Can Apply Seven Principles to Enhance the Car-buying Experience

Date: 6/05/2012

Curb appeal matters. Find out what automotive industry expert Chris Travell says we can learn from bad dealerships.

evolve24’s Noah Krusell to Present at CONVERGE 2012

Date: 6/05/2012

It's all about combining the old with the new. Krussell explains how to stay ahead of the curve and turn social and traditional media insights into strategic action.

MaryBeth McEuen Presents at the 2012 Marketing Forum

Date: 6/01/2012

MaryBeth McEuen, vice president, executive director for The Maritz Institute, will lead a presentation at the 2012 Marketing Forum Spring Conference on Jun 3 and 4, 2012 at The Doral Resort, Fla., entitled, "Realizing the Promise of Relationship Marketing."

Would You Buy A Car Without Taking It For A Test Drive?

Date: 5/30/2012

A Maritz Research Study finds more than 1 in 10 car buyers skip the test drive. 

New Vehicle Customer Study Reveals Top Sources for Automotive Buying Decisions

Date: 5/30/2012

Car dealers remain the most influential source for car buyers. What other sources made the top 10 list? A recent Maritz Research study reveals who and what is influencing car buyers decisions. 

Maritz Research’s Ted Saunders To Co-Present “Mobile Device Impact On Web-Based Surveys” At 2012 CASRO Technology Conference

Date: 5/30/2012

What should researchers consider now that more and more survey respondents are taking traditional online surveys on their smartphones? Saunders examines how this trend could impact results.

Maritz Research Conducts Comprehensive Study To Gauge What The Future Holds For Meetings

Date: 5/30/2012

Get ready to see an increase in the use of mobile devices and meetings specific apps. The Maritz Research Future of Meetings study is published in partnership with The Hospitality Sales and Marketing Association International (HSMAI) Foundation. The findings are divided into four white papers, one for each of the prominent themes of the survey.

Maritz Travel's Steve O'Malley and Jim Ruszala to Present at IMEX 2012

Date: 5/21/2012

Steve O’Malley, senior vice president of Maritz Travel, and Jim Ruszala, senior director of marketing at Maritz Travel, will speak on the topic of “Improving Business Results Through Participant-Driven Incentive Travel Design” at IMEX 2012 in Frankfurt, Germany, on May 23.

Maritz Research's Keith Chrzan and Ted Saunders to Present at AAPOR Conference

Date: 5/16/2012

Keith Chrzan, chief research officer for Maritz Research and Ted Saunders, manager, online research, for Maritz Research will each present at the AAPOR 67th Annual Conference, being held May 17-20 in Orlando.

The Maritz Institute's MaryBeth McEuen Presents at Annual HR Summit

Date: 5/14/2012

The Maritz Institute's Mary Beth McEuen presents "Delvering the Brand Promise from the Inside-Out" at the HR Summit 2012

The Maritz Institute's Mary Beth McEuen Presents at 15th Annual RPI Conference

Date: 4/28/2012

Mary Beth McEuen, vice president and executive director for The Maritz Institute, is headlining the featured session at the RPI Annual Conference 2012 in St. Louis

Maritz Motivation Solution's Michelle Pokorny Presents "Delivering Your Brand Promise...From The Inside-Out" At Internal Branding & Employee Engagement Conference

Date: 4/16/2012

Maritz Motivation Solution's Michelle Pokorny Presents "Delivering Your Brand Promise... From The Inside-Out" An Internal Branding & Employee Engagement Conference

News Release:

Maritz Travel Acquires Experient

Date: 4/03/2012

Business event industry leaders join to provide full spectrum of meeting and event solutions

The Maritz Institute's Mary Beth McEuen to Present Keynote Speech at 8th Annual Pharmaceutical Meeting Management Forum

Date: 3/27/2012

McEuen to Share the Latest Science Behind Engagement for Better Meetings and Events

The HON Company and Maritz Capture Top Honor Among Motivation Programs

Date: 3/05/2012

The HON Company, a leading office furniture manufacturer based in Muscatine, Iowa, and Maritz Motivation Solutions recently received the Grand Motivation Master Award in Incentive Magazine's Motivation Masters competition.

Successful loyalty programs influence spending; increased competition drives programs to offer more than rewards points, according to Maritz Research annual loyalty survey

Date: 2/27/2012

Maritz Insights: the loyalty report offers and extensive examination of how loyalty programs influence our shopping and purchasing behaviour.

Customer Experience Measurement Gets Actionable with Maritz Research’s Capella™ Platform

Date: 2/22/2012

Maritz Research takes CEM to the next level with action tools to improve and grow business locally, nationally and globally.

Maritz Research Names Shannon McGuire as Vice President, Senior Account Manager

Date: 2/15/2012

Shannon McGuire recently was named Vice President, Senior Account Manager within Maritz Technology-Telecommunications Research Group.

Maritz Research Names Loretta Seymour Vice President-Global Market Lead

Date: 2/14/2012

Loretta Seymour was recently named vice president- global market lead for Maritz’ Automotive Research Group.

John Greco was recently named director of new business withing Maritz Research Technology - Telecommunications Research Group

Date: 2/14/2012

John Greco recently was named director of new business within Maritz Technology-Telecommunications Research Group.

Keith Chrzan to Host AMA Webcast

Date: 1/23/2012

Maritz Research’s Keith Chrzan to Host AMA Webcast ‘Weighing the Options: The Reliability and Validity of Alternative Satisfaction and Loyalty Measurement’

CASRO-Advisory

Date: 1/18/2012

TELEPHONE SCAM ALERT: The Council of American Survey Research Organizations (CASRO) is warning consumers of a telephone scam using the names of legitimate research companies to solicit consumers' credit card information. Click here for details on how to identify the scam and take action if you have been affected.

Maritz Holiday Tablet Poll Finds Four Key Buyer Segments in Tablet Market

Date: 12/21/2011

Once attrition, delay and impulse purchasing are factored in, we project that purchasing during the next three months will be approximately 10% higher than it was during the past 3 months.

Maritz and Walkingspree Team Up to give clients the edge in managing effective employee wellness programs

Date: 12/07/2011

A proven activity-based wellness program along with a meaningful rewards solution will motivate employees to make healthier lifestyle changes that impact the bottom line.

Maritz Research Launches Mobile App for Statistical Analysis

Date: 11/30/2011

Upgraded Maritz Stats allows users to access the app while on the go

Maritz Launches eGift Cards, Leverages Giftango Platform

Date: 11/29/2011

Giftango Corporation, the digital eGift card company redefining the standards of gift cards, today announced its selection as the eGift Card platform for Maritz Motivation Solutions. Maritz is leveraging Giftango technology to introduce digital gift card solutions into the employee reward, incentive and loyalty programs it manages.

Maritz Launches Next-Generation Loyalty Solution in the U.S.

Date: 11/23/2011

Maritz Loyalty Marketing Offers Brand Strategy, Digital Marketing, Engagement Marketing and Full Spectrum of Consumer Loyalty Programs

Annual Maritz® Poll Projects Steep Decline in Travel This Holiday Season

Date: 11/22/2011

Will this year’s holiday travel numbers indicate signs of a double dip recession? A new Maritz® Poll released today projects a significant decline in holiday travel compared to last year, with just 21 percent of Americans planning to travel this holiday season, compared to 28 percent in 2010.

Maritz Offers Recognition, Incentives, and Rewards via Newly-Branded Maritz Motivation Solutions

Date: 11/22/2011

Maritz, a global leader in consumer loyalty, employee engagement and sales channel performance, is announcing a new brand in the recognition, incentive and rewards market. Maritz Motivation Solutions will work with companies to engage and motivate their employees and sales partners via recognition and incentive programs, and with marketers to provide reward strategy and fulfillment for consumer loyalty programs and promotions.

Maritz Launches Next-Generation Loyalty Solutions through Toronto based Global Centre of Excellence

Date: 11/22/2011

"We are entering the era of Loyalty 4.0, which is about affecting the consumer experience holistically at every brand touch-point," says Bob Macdonald, president and CEO, Maritz Canada Inc. and Maritz Loyalty Marketing.

Maritz Research Introduces DecisionVue 360 to Demystify Consumer Purchasing Habits

Date: 11/15/2011

Maritz Research announces the launch of DecisionVue 360™, the only custom research analysis product to take the guesswork out of how customers purchase a product or service, or move on to a competitor.

Maritz Research Thought Leaders in Full Force at IIR USA's The Market Research Event

Date: 11/07/2011

A trio of Maritz Research experts is providing their own insight on burning marketing research industry topics at the Institute for International Research USA’s The Market Research Event.

Maritz Launches New Vacation and Travel Resource for Consumers

Date: 11/02/2011

Maritz, the leader in group incentive travel experiences, is bringing its more than 50 years of global travel service and expertise to individual and small group travelers with the introduction of Maritz Journeys. A new Maritz division, Maritz Journeys, provides world-class travel experiences to travelers who want personalized service and customized vacations.

Maritz Research Introduces Customer Experience Measurement Benchmarking Tool, CEBenchmarks™

Date: 10/27/2011

Maritz Research today announced it is launching CEBenchmarks™, a new customer experience measurement (CEM) benchmarking tool. The tool enables companies to understand how they stack up to competitors on key customer experience measures, both within and outside their own industry sector.

Maritz Research's Chris Travell to Speak at Google's Think Auto: Green Light, Go!

Date: 10/11/2011

The internet has revolutionized the way consumers shop, and the auto industry is no exception. Chris Travell, vice president, Automotive Research Group, Maritz Research, will present The Online Connection: The Influence of the Internet on Canadian Car Buyers at Green Light, Go!, Google Canada’s 2011 Think Auto event in Toronto, Oct. 13, 2011.

Maritz Research Expert David Ensing to Discuss How to Turn Today's Social Media Chatter into Tomorrow's Insight

Date: 9/30/2011

Presentation will explain how to successfully integrate multiple voice-of-the-customer (VOC) sources and deliver decision-ready insights.

Maritz Travel Company Taps Cvent for Meeting and Event Management Technology

Date: 9/28/2011

Cvent, the world’s largest provider of cloud-based software for event management, meeting site selection and web surveys, today announced that Maritz Travel Company, a premier provider of meeting, event and incentive (ME&I) travel management services, has chosen Cvent’s registration and sourcing platform for use with its clients.

Comparing Social Media and Traditional Research: Maritz Research's Randall Brandt to present at Total Customer Experience Leaders Summit

Date: 9/27/2011

The advent of social media has transformed customer experience research, leaving many to wonder what will become of surveys and other forms of traditional research. D. Randall Brandt, Ph.D., vice president of customer experience and loyalty, Maritz Research, will explain the unique contributions that both traditional research and social media will make towards the future of customer experience research at this year’s Total Customer Experience Leaders Summit.

Maritz Leaders To Present at 2011 Motivation Show

Date: 9/27/2011

When it comes to motivating people, it’s important to know your audience. Who are they individually and what drives each of them to act in certain ways? Maritz, a leading sales and marketing services company, will be represented by four speakers who will tackle these questions and more at the 2011 Motivation Show, the world’s premier event for incentives, recognition rewards, and motivational meetings and events.

Are you listening? Twitter users want complaints read, addressed

Date: 9/27/2011

It’s no secret that social media has revolutionized how consumers communicate with businesses. Instead of complaint letters exchanged over weeks, a quick 140-character tweet can garner a direct response within minutes. A recent poll conducted by Maritz Research and its social intelligence arm, evolve24, found that frequent Twitter users who have used the social media tool to complain about their customer experience with a company overwhelmingly want those companies to be listening to their comments.

Maritz Named to Fifth Annual "CMI 25" List by Corporate Meetings & Incentives Magazine

Date: 9/26/2011

Maritz has been named to the 2011 “CMI 25” list, an exclusive directory of the largest and most influential full-service meeting and incentive travel management companies focused on the $145 billion corporate meetings and events industry.

Maritz Ranks in the Top 100 of the 2011 InformationWeek 500

Date: 9/15/2011

“MPrize” mobile application competition puts innovation into hands of employees, earns Maritz top ranking

Maritz' Mary Beth McEuen Leads Brand Engagement Session at 2011 Retailing Summit

Date: 9/14/2011

Retailers are encouraged to ‘Deliver the Brand Promise’ through employee engagement

Maritz Travel Expert Jim Ruszala To Present At Mobile Marketing Week

Date: 9/08/2011

Panel will explore how mobile technology can improve customer engagement.

Maritz Research Acquires Imagin AG

Date: 9/06/2011

Maritz Research strengthens global leadership in customer experience measurement with Imagin acquisiton.

Maritz Brings Game Science to Its People Solutions

Date: 8/24/2011

Industry-changing, strategic approach is designed to change attitudes, beliefs and behaviors

Americans Still Lack Trust In Company Management Post-Recession

Date: 7/11/2011

Almost three years after the onset of the worst economic downturn since the Great Depression, employees still harbor a deep distrust of company management. A new Maritz® Poll conducted by Maritz Research, a leader in employee satisfaction research, found that despite a slight improvement in business conditions, the American workforce remains less engaged with their employers than they did one year ago.

Maritz Research selects Imperium's RelevantID for digital fingerprinting services

Date: 7/07/2011

Maritz Research, a global marketing research leader, will add RelevantID®, a digital fingerprinting technology, to its suite of data quality tools.

Maritz Debuts Deal Of The Day App For AwardHQ Collection

Date: 6/21/2011

Maritz is going mobile with the addition of a new Deal of the Day application to the Maritz AwardHQ Collection. Through a reduced-price daily reward, the new mobile app increases excitement and engagement for participants and keeps rewards programs top of mind – leading to better program results. The app is available on select smartphones, including the iPhone, Android, Nexus and Blackberry.

IDG's Computerworld Names Maritz to 2011 List of Best Places to Work in IT

Date: 6/20/2011

IDG’s Computerworld announces Maritz as a 2011 Best Places to Work in IT honoree, one of 100 top organizations that challenge their IT staffs while providing great benefits and compensation. Honorees will be included in coverage in Computerworld along with results from the 18th annual Best Places to Work in IT survey.

Maritz Loyalty & Motivation Introduces YOUR Instant Savings to Rewards Programs

Date: 6/02/2011

Maritz Loyalty & Motivation recently announced it has added YOUR Instant Savings, a subscription-based discount website, to its reward offerings. Maritz partnered with Access Development, the world’s largest private discount merchant network, to create the YOUR Instant Savings website. The partnership allows Maritz to offer its clients as well as their customers and partners access to deep discounts on purchases at more than 200,000 participating retailers.

Maritz Research Launches New Website

Date: 6/01/2011

MaritzResearch.com focuses on client business solutions and demonstrates company’s expertise in customer experience measurement.

evolve24's Karin Kane to Present at 2011 Measure Up Event

Date: 5/31/2011

Most companies know that social media can be a powerful tool to drive corporate and brand strategy, but not many know how to leverage it. Karin Kane, vice president of client services at evolve24, a Maritz Research company will demonstrate how social-savvy companies utilize social media measurement at this year’s Measure Up Event, June 6-8.

Maritz Taps David Peckinpaugh to Serve as President of Maritz Travel Company

Date: 5/26/2011

Today, Maritz announced it has appointed David Peckinpaugh, former vice president of business development for HelmsBriscoe, to president of Maritz Travel Company, the global leader in meetings, events and incentive travel.

Maritz Introduces Community Concept to Channel Partner Relationships

Date: 5/12/2011

On May 3, Melissa Fruend, solution vice president for channel loyalty at Maritz, and Mark Alt, vice president, technology sector, at Maritz, presented to senior channel sales and marketing executives at Baptie’s Channel Focus North America with Channel Focus Latin America 2011 conference.

Maritz Travel Experts to Shed Light on Trends for Incentive Travel, Meetings

Date: 5/06/2011

First-ever attendance at International Pow Wow in May underscores importance of business events, corporate meetings and incentive trips.

Maritz Says Game Mechanics Will Revolutionize Employee Recognition

Date: 5/02/2011

Employees need more than a paycheck to help them stay satisfied, productive and engaged, according to Maritz Loyalty & Motivation's Jerry Klein, senior solution design strategist, and Michelle Pokorny, solution vice president for employee engagement and recognition.

Maritz Research Welcomes Back Dale Drerup as Division Vice President

Date: 4/20/2011

Dale Drerup was recently named division vice president of the Automotive Research Group within Maritz Research. He previously worked with Maritz Research from 1985-2004, most recently as a division vice president.

Dave Ensing to Speak at Southern Illinois University Edwardsville's Masters of Marketing Research 25th Anniversary

Date: 4/14/2011

Dave Ensing, vice president of voice of the customer integration, Maritz Research, will present “Social Media Marketing Research: Potential, Problems, Pitfalls, & Perspectives” at the 25th anniversary event for Southern Illinois University Edwardsville’s Master of Marketing Research program.

Michael House of Maritz Research to Discuss Integrated Research At 2011 Sentiment Analysis Symposium

Date: 4/11/2011

Maritz Research division vice president and Text Analytics Group leader, Michael House, will present "Understanding the Voice of the Customer in Mobile Devices: Integrating Survey and Social Media Research" at the 2011 Sentiment Analysis Symposium.

In The New Game of Business, Stakeholders and Shareholders Are On the Same Team

Date: 3/31/2011

Maritz Whitepaper Draws Upon Science to Advance People-Focused Business Practices

The Maritz Institute's MaryBeth McEuen Presents "True Engagement in the New Normal" at HR Summit US 2011

Date: 3/25/2011

Mary Beth McEuen, vice president and executive director at The Maritz Institute, will lead a workshop at the 2011 HR Summit in Scottsdale, Ariz., entitled, “True Engagement – A New Paradigm for the New Normal.”

Maritz Research Financial Services Group Names Sanford Brumley as Account Manager

Date: 3/24/2011

Sanford (Sandy) Brumley was recently named account manager within Maritz Research’s Financial Services Research Group. In this position, Brumley will focus on developing and managing the company’s research business within the financial services sector.

Barry Kirk to Lead Fast-Paced Loyalty "Shoot-Out" at 2011 Loyalty Expo

Date: 3/17/2011

Barry Kirk, solution vice president for consumer loyalty at Maritz Loyalty & Motivation, will moderate a panel of loyalty experts at the 2011 Loyalty Expo in Orlando, Fla. According to Kirk, the world of marketing is changing so rapidly that loyalty programs must change or face irrelevance.

Maritz Experts to Discuss Future of Meetings at MPI-EMEC

Date: 2/14/2011

Rick Garlick and Lynn Randall share preliminary findings of joint research study; open discussion with meeting professionals.

Maritz Research names Keith Chrzan senior vice president and chief research officer

Date: 2/10/2011

Former chief research officer Jim Stone will take on a new role as executive vice president.

Channel Loyalty Solutions Vice President to Present "Changing Channel Strategies"

Date: 2/08/2011

Melissa Fruend, channel loyalty solutions vice president at Maritz, will lead the webcast “Changing Channel Strategies: Using Targeted and Segmented Communications to Connect with your Channel Reps” at noon Thursday, Feb. 10, 2011.

Maritz Research's Keith Chrzan to Present "Make or Break Customer Satisfaction: Improving Satisfaction Measurement with New Methods"

Date: 1/25/2011

Keith Chrzan will present a customer satisfaction webcast in conjunction with the American Marketing Association on Jan. 26, 2011.

Maritz Automotive Research Group Study Shows Growing Consumer Awareness About Alternative Fuel Vehicles...

Date: 1/07/2011

…But Deep Consumer Knowledge Gap about Electric Vehicles Demonstrates Sales Challenges for OEMs

Maritz wins Gold Award from League of American Communications Professionals

Date: 12/23/2010

Maritz' communications campaign promoting the New Vehicle Customer Survey was recently recognized as one of the 50 best communication campaigns of 2010. Maritz' campaign ranked No. 13 overall, earning a Gold Award.

Maritz Recognized for Sustainable Efforts in RCGA's St. Louis Green Business Challenge

Date: 12/07/2010

Maritz places in the “Circle of Excellence” for finishing with more than 100 points

evolve24's David Geddes to Present at Smart Content Conference

Date: 10/18/2010

David Geddes, vice president of research and development at evolve 24, a business analytics and research firm specializing in the measurement of brand perception, reputation and risk, will present at the 2010 Smart Content: Content Analytics Conference in New York on Oct. 19. Geddes’ speech will cover corporate reputation and risk management through social media.

Barry Kirk and Lynn Randall Among Maritz Leaders to Present at 2010 Motivation Show

Date: 10/06/2010

Maritz will be represented by nine speakers at the 2010 Motivation Show, the world’s premier event for incentives, recognition rewards, and motivational meetings and events. The conference will run Oct. 12-14 in Chicago.

Maritz Experts Call for Renewed Leadership in the "New Norm"

Date: 10/05/2010

Understanding the human dynamic of people is now more important than ever; it’s a call for face-to-face business.

Maritz Research Acquires Business Analytics and Social Media Research Firm evolve24

Date: 10/04/2010

Combined Research Capabilities Will Deliver Decision-Ready Customer Experience and Global Market Insights to US and Multinational Businesses

Maritz Travel Company Named to Fourth Annual “CMI 25” List by Corporate Meetings & Incentives Magazine

Date: 9/29/2010

Maritz Travel Company announced that it has been named to the fourth annual “CMI 25” list of the industry’s largest and most influential full-service independent meeting and incentive travel management companies focused on the corporate market. The CMI 25 is compiled by Penton Media’s Corporate Meetings & Incentives® magazine, the leading information source for the $40 billion corporate meetings and events industry.

Barry Kirk and Lynn Randall Among Maritz Leaders to Present at 2010 Motivation Show

Date: 9/27/2010

Maritz will be represented by six speakers at the 2010 Motivation Show, the world’s premiere event for incentives, recognition rewards, and motivational meetings and events. The conference will run Oct. 12-14 in Chicago. Barry Kirk and Lynn Randall headline the group of Maritz leaders to speak at the conference.

Maritz and Bunchball Team Up to "Gamify" Customer Loyalty and Employee Engagement

Date: 9/24/2010

Maritz, and Bunchball, the leader in gamification solutions, announced a partnership that will transform the traditional customer loyalty, sales incentive and employee recognition market. By combining Maritz’ experience in loyalty and motivation with Bunchball’s expertise in using game mechanics to drive engagement and participation, the two companies are creating next-generation programs that are as engaging and compelling as they are rewarding.

Maritz Ranks in the Elite 250 Innovators on 2010 InformationWeek 500

Date: 9/15/2010

Maritz announced that it ranked 119 on the 2010 InformationWeek 500. This marks the 11th consecutive year that Maritz ranked on the InformationWeek 500.

Maritz Travel Company Receives Highest Level of PCI Compliance Certification

Date: 8/31/2010

Maritz Travel Company announced that it has received the highest level of certification of PCI-DSS – Payment Card Industry Security Standard – for its meetings, events and incentive travel business from the PCI Security Standards Council.

Maritz Research welcomes Susan Lipske to Retail Research Group

Date: 8/18/2010

Susan Lipske has been named Strategic Consulting Director for the Retail Sector of Maritz Research. In her new position, Lipske is responsible for working closely with clients to design innovative research solutions and deliver expert insight as it pertains to customer experience, brand, and loyalty research.

Maritz Research Welcomes John Fricker to Financial Services Research Group

Date: 8/16/2010

John Fricker recently was named account manager within the company’s Financial Services Research Group. In this position, Fricker will focus on developing financial services research business throughout Canada.

Maritz Travel Event Expert Lynn Randall To Discuss Evolution of Meetings Into the Future at MPI-WEC 2010

Date: 7/23/2010

With new event technologies entering the market everyday, meeting professionals are challenged with navigating how they will use these tools to improve the effectiveness of their events.

Maritz Research Becomes First US Company to Receive CIRQ ISO Certification

Date: 6/25/2010

Maritz Research receives new ISO certification from CIRQ.

Christine Duffy to Address Recognition Professionals at 2010 RPI Conference

Date: 4/19/2010

Maritz Travel President Christine Duffy will address attendees of the Recognition Professionals International conference in a keynote speech on April 26, 2010.

Renovatix Solutions Forms Strategic Relationship with Maritz

Date: 3/23/2010

Working with loyalty marketing innovator to enable more enterprises to capitalize on cloud computing shift by SMB’s.

Maritz Research Findings: Cash for Clunkers Created Significantly More Incremental Automobile Sales Than Previously Reported

Date: 3/09/2010

Research concludes that the job-generating CARS program attracted new buyer profile without stealing sales from the future.

Maritz Buys American Express' Minority Stake in American Express Incentive Services

Date: 2/16/2010

American Express Incentive Services is now entirely owned by Maritz Holdings, Inc. and its affiliates, and American Express Company and its subsidiaries no longer have an ownership interest in AEIS.AEIS continues to operate as an independent entity and will change its corporate name and re-brand itself before the end of 2010.

Maritz Partners With Cornell Center for Hospitality Research

Date: 1/21/2010

Maritz, a leading sales and marketing services company, has become the newest partner of the Cornell Center for Hospitality Research.

Maritz Whitepaper Helps Vendors Take Channel Loyalty To The Next Level

Date: 11/10/2009

In today’s economy, technology companies increasingly are relying on channel partners to sell their products, and channel loyalty is critical to win business. To foster channel loyalty, vendors must build sustainable relationships with their partners and sales reps that represent the vendor’s brand to customers.

Maritz and Synygy Form Strategic Partnership

Date: 10/29/2009

Maritz, a global leader in the incentive and loyalty rewards industries, and Synygy, Inc., the largest and most experienced provider of sales performance management (SPM) software and services, today announced a partnership to develop and market a comprehensive sales compensation solution.

Maritz Learning to Host "The Neuroscience of Selling" Featuring David Rock

Date: 10/13/2009

David Rock, author of “Your Brain At Work” and partner of Maritz Learning, will host a live Webcast where he explores how applying the latest findings in neuroscience can shorten your sales cycle and improve your close rate. Rock is known for his brain-based approach to coaching, and routinely helps Fortune 500 companies develop leaders, retain talent, improve performance and change culture.

Maritz Named to 2009 InformationWeek 500

Date: 10/12/2009

Maritz, a leading global sales and marketing services company, today announced it ranked on the InformationWeek 500 for the 10th consecutive year. InformationWeek recognized Maritz for its unique and innovative use of technology for corporate and client solutions, a testament to Maritz’ relentless focus on helping its clients achieve their desired business results.

Maritz Learning to Present - Building Brand Advocates Within Your Sales Channel

Date: 9/23/2009

To increase sales and market share, companies are continually looking for ways to win mindshare and foster relationships that create customer advocacy. However, their strategies don’t always include the people most critical to their success – the sales force.

Maritz Travel Company Named to Third Annual "CMI 25" List By Corporate Meetings & Incentives Magazine

Date: 9/10/2009

Maritz Travel Company today announced that it has been named to the third annual “CMI 25” list of the industry's largest and most influential full-service independent meeting and incentive travel management companies focused on the corporate market. Compiled by Penton Media's Corporate Meetings & Incentives® magazine.

Meetings and Events Industry Leaders Announce Alliance To Help Clients Improve Business Results

Date: 7/15/2009

Maritz Travel Company and Freeman, market leaders in meetings and events, announced they have signed an agreement to expand the services provided to their clients. Freeman is expanding its virtual meeting service offerings and tools for improving meeting results to its association and tradeshow customers by introducing Maritz solutions – Maritz LIVE and Meetings Effectiveness.

American Express Business Travel And Maritz Travel Announce Plans To Launch An Alliance Focusing On Strategic Meetings Management

Date: 6/01/2009

American Express Business Travel and Maritz Travel announced a preliminary agreement to launch MaXvantage, a strategic alliance to provide end-to-end strategic meetings management services that support a company’s entire meeting, event and incentive travel portfolio.

Americans Remain in Somber Mood about the Economy, Yet Glimmers of Hope are Emerging

Date: 5/27/2009

Findings from a recent Maritz® Poll indicate that consumers continue to view the economy with a sense of resignation and skepticism, but signs of a recovering psyche are emerging.

'mktg' And Maritz Announce Strategic Alliance

Date: 5/27/2009

‘mktg’, inc. and Maritz today announced a three-year strategic alliance in the field of direct-to-consumer promotions effective June 1, 2009. Under the terms of the alliance, Maritz will engage ‘mktg’ as its exclusive partner for certain direct-to-consumer programs, partnership and sponsorship marketing and the provision of a field sales and marketing force for consumer marketing programs on behalf of Maritz and its clients.

Corporate Meetings and Events Step into the Next Realm - Total Virtual Environments

Date: 5/20/2009

InXpo and Maritz announce a strategic partnership to provide organizations with cost-effective virtual meetings, events and incentive programs worldwide.

High Customer Satisfaction Helps Dealers Keep Doors Open

Date: 5/18/2009

Domestic auto dealers with lower customer satisfaction went out of business three times as much as dealers with high customer satisfaction ratings, according to analysis by Maritz Research’s Automotive Research Group.

National Travel and Tourism Week Rally Shows Why "Travel Matters" to St. Louis

Date: 5/13/2009

Highlighted by the tagline “Travel Matters,” today the St. Louis Convention and Visitors Commission (CVC) showcased National Travel and Tourism Week with a rally at downtown’s Kiener Plaza to show firsthand how travel benefits St. Louis. Facing a six percent decrease in local hotel occupancy and a seven percent decrease in revenue, the industry’s workers are uniting to raise concern over the impact hitting so close to home.

Corporate Meetings And Events Are Redefined With New Interactive Virtual Meeting Offering

Date: 4/29/2009

Maritz and VELOCITY Broadcasting have collaborated to create the first offering in the LIVE suite of services – immersive satellite broadcast events. These events are a unique approach to virtual meetings because they blend Maritz’ expertise in strategic meetings management, content development and participant measurement with VELOCITY Broadcasting’s private High-Definition satellite network.

Maritz Launches Strategic Partnership With Accor Services To Provide Marketing & Incentive Services In Europe

Date: 3/19/2009

Maritz today announced that it has entered into a strategic partnership agreement with Accor Services to provide marketing and incentive services to its clients in Europe.

Maritz Whitepaper Reveals Why Call Centers Are Untapped Revenue Opportunity in Today's Economy

Date: 3/11/2009

Approximately 82 percent of call center customers who are satisfied with the call center quality of service they receive are willing to listen to a sales offer, according to a Maritz Research study of contact centers.

Health And Wellness Programs In A Tight Economy

Date: 2/24/2009

The deepening economic crisis is placing the United State’s ailing – or some would say failing – health care system at further risk. With many Americans losing jobs, the number of uninsured and underinsured is rising.

Travel Community Issues Guidelines for Use of Meetings and Events by Recipients of Emergency Government Assistance

Date: 2/09/2009

Leaders from key organizations representing the meetings, events and incentive travel industries united to issue guidelines on acceptable business travel practices to companies that have received emergency government lending.

American Workers, Local Communities Unintended Victims of Cuts in Meetings, Events and Incentive Travel Programs

Date: 2/05/2009

Leaders from key organizations representing the travel, meetings and events industries today issued a press release regarding federal government efforts to curtail ME&I travel programs among companies that have received emergency government lending.

Consumer Interest in Alternative Fuel Cars Highest Ever

Date: 2/02/2009

While hybrids and fuel-cells still lead the way, electric-powered vehicles receive unprecedented interest as viable models get closer.

Corporate Meetings, Events & Trips: The Value of ME&I Programs

Date: 1/19/2009

The fear, uncertainty and doubt due to the recent collapse of the financial services industry coupled with the current economic recession has caused corporations to link inappropriate and excessive executive compensation to meeting, event and incentive (ME&I) programs.

Maritz Loyalty Marketing Launches Next-Generation Technology Platform LoyaltyHQ

Date: 1/16/2009

Maritz Loyalty Marketing announces today the launch of its new platform LoyaltyHQTM, a market-leading management portal for operating all aspects of a customer loyalty program.

Maritz Establishes Maritz Holdings Inc. for Future Investment and Innovation

Date: 1/12/2009

Maritz today announced the establishment of Maritz Holdings Inc. to manage the growing, dynamic portfolio of Maritz businesses, including the company’s current core business operations, as well as new company acquisitions, joint ventures and other business development and investment activities.

Enhance Partner Engagement Strategy with Help From Maritz Whitepaper

Date: 1/08/2009

It’s hard to find a business or industry that isn’t affected by the economic recession. Yet, companies continue to be under increased pressure to meet their business objectives while cutting costs.

Maritz Research Welcomes Ellen Scherr to Retail Research Group

Date: 12/29/2008

Ellen Scherr recently was named an account manager at Maritz Research for the Retail Sector.

Maritz Research Welcomes Dorothy Long to Pharmaceuticals Research Group

Date: 12/29/2008

Dorothy Long recently was named research manager of the Pharmaceuticals group for Maritz Research.

Maritz' Reward and Recognition Programs Awarded American Hospital Association Endorsement

Date: 12/02/2008

Flexible and scalable reward and recognition programs designed to fit a hospital's unique environment.

Health & Wellness Incentives: How Health Insurance Providers Can Motivate and Sustain Member Participation in Wellness Programs

Date: 11/06/2008

As a strategic partner in helping companies optimize their wellness programs, Maritz is introducing a new whitepaper for health insurance companies that need to improve wellness program participation among their members.

Maritz Expands Incentive Offerings to Small- and Medium-Sized Businesses with Buyrewardsdirect.com

Date: 11/05/2008

St. Louis-based sales and marketing services company Maritz today announced the launch of Buyrewardsdirect.com, a self-service, transactional Web site for small- and medium-sized businesses that want to engage and reward their employees, sales partners and customers using rewards.

Maritz and Travelocity Partner to Offer Loyalty Program Customers Seamless Online Points Redemption for Flights

Date: 10/21/2008

Maritz Loyalty Marketing announced today an alliance with Travelocity that allows loyalty program members to redeem points for the purchase of flights with no blackout dates or restrictions.

Maritz Partners with Accor Services to Enhance Global Catalog

Date: 9/23/2008

Maritz, a global sales and marketing services firm, today announced its partnership with Accor Services, worldwide leader in corporate added-value prepaid services for employee benefits and rewards and incentives.

Maritz Ranks 26th on 2008 InformationWeek 500

Date: 9/18/2008

Maritz, a leading sales and marketing services company, today announced that it ranked 26th on the 2008 InformationWeek 500, earning a spot on the Elite 100 listing.

Maritz Whitepaper Aids Vendors with Channel Partner Management

Date: 9/16/2008

Learn how to develop effective channel partner management solutions, create partner allies and drive unprecedented growth. Read Maritz' Driving Channel Performance whitepaper today.

Maritz Travel Company Named To Second Annual “CMI 25” List By Corporate Meetings & Incentives Magazine

Date: 9/11/2008

Maritz Travel Company today announced that it has been named to the second annual “CMI 25” list of the industry's largest and most influential full-service independent meeting and incentive travel management companies focused on the corporate market.

Rewards Direct by Maritz Addresses Growing Market Trend with Flexible, Lower-Cost Incentive Capability

Date: 8/07/2008

Sales and marketing services company Maritz today announced the creation of Rewards Direct by MaritzSM, a new solution specifically targeted to rewards-only buyers who are focused on reward selection and delivery.

Maritz Study Checks Up on Workplace Wellness Programs

Date: 7/30/2008

Results Reveal Participants Are More Loyal and Engaged, Yet Participation Rates Are Stagnant

Maritz Acquires Major Rewards and Fulfillment Provider Cascade Promotion

Date: 5/12/2008

Sales and marketing services company Maritz today announced its acquisition of Cascade Promotion Corporation, a privately-held relationship marketing and rewards fulfillment house. Currently, Maritz is the top provider in the incentive and loyalty rewards industries, helping companies realize their business strategies through effective incentive, recognition and loyalty solutions, compelling rewards and efficient fulfillment services.

Maritz Adds Innovative Leadership Engagement Solution

Date: 4/02/2008

Maritz, the St. Louis-based provider of sales and marketing services including employee recognition and sales incentives, is the exclusive distributor of Maritz Leadership Engagement, a web-based management behavior solution created by Celebrity Service Institute.

Maritz Makes It Easy To Be Green With Carbon Credits and New Green Rewards for Employees

Date: 3/26/2008

Partnership with OurEnergy helps companies worldwide positively impact climate change.

Tom Krause Joins Maritz Research as Director of Strategic Consulting for the Retail Research Group

Date: 3/18/2008

Maritz Research is announcing the addition of Tom Krause as director of strategic consulting for the company’s Retail Research Group.

Maritz Research Establishes Online Center of Excellence

Date: 2/26/2008

Maritz Research announced today a formal commitment that will ensure clients continue to receive the industry’s highest quality data from online data collection and online panel surveys – the establishment of the Maritz Research Online Center of Excellence (OCE).

Date: 1/15/2008

Date: 1/15/2008

Date: 1/15/2008

Maritz Loyalty Marketing Receives PCI Compliance Certification

Date: 1/08/2008

Maritz Loyalty Marketing announced today that it has received certification of PCI-DSS – Payment Card Industry Data Security Standard – for its loyalty rewards business from the PCI Security Standards Council.

Maritz Named InformationWeek Top 500 Company

Date: 11/01/2007

For the eighth consecutive year, Maritz Inc. was named to the InformationWeek Top 500, which honors the nation's most innovative users of information technology.

Maritz Names Peterson Division Vice President, Sector Strategy and Solutions

Date: 11/01/2007

Thad Peterson recently was named division vice president, sector strategy and solutions for Maritz' financial services sector. In his position, Peterson will use his industry expertise to develop new solutions for Maritz' financial services clients.

Maritz Becomes First in Industry to Successfully Complete SAS70 Examination

Date: 10/04/2007

Maritz announced today that it successfully completed a SAS70 Type II examination. The effort was completed to further support Maritz Travel's clients in Strategic Meetings Management and technology controls.

Maritz Launches New Tool to Optimize Results and Employee Performance

Date: 9/18/2007

Maritz Inc. today announced that it has once again raised the bar for the employee incentive industry with the introduction of Maritz Motivation Insight a new research-based tool that improves employee performance and optimizes results on companies' employee reward and recognition programs.

Maritz Announces New Approach for Meetings Effectiveness

Date: 7/27/2007

Maritz today announced a new methodology that brings Strategic Meetings Management to the next level, and will elevate the meetings, events and incentives industry.

Two Leaders in Customer Experience- Disney Institute and Maritz- Team up to Help Companies Improve Performance

Date: 6/29/2007

Two names synonymous with performance improvement and customer service, Disney Institute and Maritz, are collaborating to introduce a revolutionary process that can transform the service experience for Fortune 500 companies.

Maritz Research Team Recognized at AMA's Advanced Research Techniques Forum

Date: 6/22/2007

The American Marketing Association's research division recently held its 18th annual Advanced Research Techniques (ART) Forum, and the Maritz Research team took home a majority of the recognition.

Maritz Reveals that 68 Percent of American Consumers Wanted to Take or Took Their Business Elsewhere

Date: 5/15/2007

Customer experience is THE competitive advantage in today's business world. And a new study conducted by Maritz Inc. - a world leader in understanding, enabling and motivating employees, channel partners and customers - reveals that companies have a lot to be worried about when it comes to the experience they are delivering.

Maritz and Dr. Bob Nelson, the "Guru of Thank You," Partner to Launch Comprehensive Suite of Recognition Tools

Date: 5/08/2007

Today at the WorldatWork Total Rewards Conference & Exhibition, Maritz Inc., the world leader in formal rewards programs, and Dr. Bob Nelson, the leading expert in informal recognition practices, announced the launch of the Maritz Recognition Studio - the most comprehensive suite of recognition tools that helps companies leverage the power of integrated formal and informal recognition to attain strategic business objectives, boost employee satisfaction and retention, increase performance and productivity, and enhance customer service.

Mystery Shopping Providers Association Supports FTC's Charges Against Fraudulent Mystery Shopping Service

Date: 3/01/2007

The Mystery Shopping Providers Association, the largest professional trade association dedicated to improving service quality using anonymous resources, supports the Federal Trade Commission's recent action against Mystery Shop Link and the Tangent Group.

Maritz Launches Merchant Partnership Marketing Program

Date: 2/19/2007

Maritz Loyalty Marketing announced today the launch of its Partnership Marketing customer rewards program. This program helps banks and credit card issuers provide their cardholders with rewards bonuses from participating retailers.

New Version of Maritz Travel Insight Launched to Offer More Options in Improving Effectiveness of Incentive Travel Programs

Date: 9/26/2006

Today at The Motivation Show, Maritz Travel announced key additions to Maritz Travel Insight, an online survey and analysis tool that uncovers what elements of incentive travel rewards programs provide the highest level of motivation for a company's unique set of employees or sales channel partners.

Maritz Opens Nashville Office

Date: 9/19/2006

Maritz is relocating along with one of the world's leading auto manufacturers to the city of Nashville, Tenn. to ensure it continually provides leading automotive industry expertise and solutions to its client, Nissan North America, Inc.

Maritz Travel Chooses RazorGator as the Preferred Sport Travel, Ticket and Hospitality Vendor

Date: 8/31/2006

RazorGator, the leading global event experience company in the sports and entertainment markets, today announced it has been chosen as the Preferred Sport Travel, Ticket and Hospitality Vendor by Maritz Travel.

Maritz Attains Gold Certified Partner Status in Microsoft Partner Program

Date: 8/29/2006

Maritz, announced today it has attained Gold Certified status in the Microsoft Partner Program with a competency in Networking Infrastructure and Custom Development Solutions, recognizing Maritz's expertise and total impact in the technology marketplace.

Maritz Launches Global Merchandise Catalog

Date: 8/28/2006

Maritz Incentives, which designs and manages employee incentive and recognition programs in more than 80 countries, announces the launch of the exclusively yours® global catalog.

Maritz Expands St. Louis Call Center And Adds 200 Jobs Due To Increase In Loyalty And Rewards Business

Date: 6/22/2006

To respond to the increasing demands of its loyalty marketing and incentives clients, Maritz, in partnership with Kelly Services, is hiring 200 customer service representatives to work in a newly-renovated 20,000 square foot call center with the latest equipment and state-of-the-art training facilities.

Maritz Travel Reports 2005 Hot Spots for Incentive Travel and Business Meetings - Destination is Key

Date: 2/01/2006

Maritz Travel, the global leader for incentive and corporate meeting travel management, tallied up its 2005 operations and found that more employee incentive travel program were held in Orlando last year than any other location. The top location for corporate meetings was Las Vegas.

Talbots Presented with Maritz Research Retailing Leadership Award

Date: 1/25/2006

The Retailing Hall of FameTM celebrated retail's greatest leaders, remembered and present, at its second annual awards dinner Sunday, January 15, 2006 in New York City at Cipriani's on 42nd Street.

Maritz Relocates Annual Conference to New Orleans

Date: 1/24/2006

As a global authority in the travel, meetings and incentives industries, Maritz Inc. announced today its commitment to help re-establish New Orleans as a leading, thriving and vital destination by relocating its global sales conference from its headquarters in St. Louis.

Lisa Elderkin Joins Maritz Research as Financial Services Account Manager, West Coast

Date: 11/18/2005

Maritz Research, the market research unit of Maritz Inc., announces the addition of Lisa Elderkin as account manager, financial services group.

Loyalty Rewards Card Members Choose Electronics Over Home Improvements for Redemptions

Date: 10/11/2005

It appears more Americans would rather play with their high-tech toys than make improvements to their homes, according to Maritz Loyalty Marketing's Almanac, a yearly analysis of the redemption activity for all Maritz Loyalty Marketing clients.

Maritz Offers New Dynamic Learning Solution to Help Investment Services Boost Bottom Lines

Date: 9/30/2005

In today's information age, investment clients are more demanding, more knowledgeable and more price-sensitive than ever. Investment advisors must now exceed clients' desires in order to grow within the competitive financial services industry.

Motivating a Diverse Workplace: Maritz Travel Launches Tool to Improve Effectiveness of Incentive Travel Programs

Date: 9/27/2005

Today at The Motivation Show, Maritz Travel announced the launch of Maritz Travel Insight, a new survey and analysis tool that increases the effectiveness of incentive travel programs for today's diverse workforce. Designed by Maritz Research scientists, Maritz Travel Insight compiles the results of an employee survey into an easy-to-use tool that identifies what travel reward attributes and activities best motivate a specific company's employees.

American Honda Recognizes Maritz Inc. as a Top Supplier With Premier Partner Award

Date: 9/26/2005

American Honda Motor Co., Inc. President and CEO Koichi Kondo recently presented the company's Premier Partner Award to Maritz Inc. of Torrance, Calif. for excellence in sales incentives.

Maritz Travel President Receives National and International Recognition for Meeting Industry Leadership

Date: 8/15/2005

Christine Duffy, president and chief executive officer of Maritz Travel Company has been named by MeetingNews as one of the "Top 25 Most Influential People in the Meetings Industry."

Maritz Research Launches Real-Time Research Tool for Businesses Needing Quick, In-Depth Customer Feedback

Date: 7/25/2005

Maritz Research, one of the world's largest marketing research firms, has partnered with Invoke Solutions, the leading innovator of real-time, researching technologies, to launch a new Maritz research product for companies that need quick, in-depth and accurate feedback from their customers.

Maritz Chief Marketing Officer, Scott Bush Joins the Aspen Institute's 2005 Class of Henry Crown Fellows

Date: 6/24/2005

The Aspen Institute's Henry Crown Fellowship Program today announced the selection of William P. (Scott) Bush, 41, to its 2005 Class of Henry Crown Fellows.

Employee Outlook on Company Growth Significantly More Positive Than Last Year

Date: 5/24/2005

America's workforce has an increasingly positive attitude about the companies they work for and their job security, according to a new Maritz® Poll.

New Maritz Research Product Gives Auto Dealerships the Key to Customer Loyalty

Date: 4/11/2005

Maritz Research, the world's leading automotive researcher, is helping dealers increase customer loyalty with the launch of "Customer Connect," a program that can identify customer dissatisfaction within 24 hours of a dealership experience.

Maritz Research Confirms Emphasis on European Market

Date: 3/01/2005

Maritz Research confirms its emphasis on the European market with the announcement of Stephan Thun’s appointment to VP, Managing Director Maritz Research Europe.

Nearly Half of All Wal-Mart Customers are "Highly Loyal" vs. only 20 Percent of Target Customers, Study Shows

Date: 1/18/2005

A new Maritz Research study has found that only 20 percent of Target customers are highly loyal to the retailer. This compares to 49 percent of all Wal-Mart customers who are considered highly loyal to the world's #1 mass merchandiser.

Bernard Elam Joins Maritz Research as Retail Research Account Manager

Date: 1/05/2005

Maritz Research, the market research unit of Maritz Inc., announces the addition of Bernard Elam as account manager, retail research group.

Paul Robert Joins Maritz Research as Account Manager, Financial Services Research Group

Date: 1/05/2005

Maritz Research, the market research unit of Maritz Inc., announces the addition of Paul Robert as account manager, financial services research group.

Maritz Travel Points to Mexico as 2005 Hot Spot for Business Meeting and Incentive Travel Planners

Date: 12/14/2004

Mariachis and mole sauce may be staples of Mexican culture, but it is Mexico's luxury resorts combined with great values that are bringing business meeting and incentive travel planners south of the border in 2005.

Study Finds Updating Employee Incentive Programs More Important Than Ever

Date: 12/02/2004

A recent Maritz® Poll reports that while incentive programs have a big impact on employee productivity and retention, many employees are unhappy with their current programs.

SUV and Truck Owners Rarely Consider Gas Mileage When Purchasing Vehicles

Date: 12/02/2004

A new report from Maritz Research's automotive group suggests that vehicle manufactures may want to focus their hybrid development efforts on the non-premium car, compact pickup, and compact SUV segments.

Six of Top Pharmaceutical Companies Save $75 Million in Meeting Costs

Date: 10/21/2004

Six of the world's largest pharmaceutical companies saved nearly $75 million on meetings in 18 months , according to Maritz McGettigan, the leading pharmaceutical/medical meetings, event and incentive travel planning company and a division of Maritz Travel.

Maritz Research Receives United States Postal Service Quality of Service Award

Date: 10/20/2004

Maritz Research has been awarded the United States Postal Service (USPS) Quality Supplier Award for helping the USPS make an impact on supply chain management, and achieving positive, bottom-line results.

Maritz Travel Company Names Christine Duffy, President and CEO

Date: 10/13/2004

Maritz Travel Company, the global leader in meeting, event and incentive travel management, today announced that Christine Duffy is named president and chief executive officer of Maritz Travel, effective immediately.

More Than One in Three Employees Can't Fully Explain Their Company's Products or Services

Date: 10/05/2004

The question, "What does your company do?" has become a predictable part of American conversation.

Maritz Inc. Selected For CMP Media's InformationWeek 500

Date: 9/30/2004

Today, Maritz Inc. announced that it has been named to CMP Media LLC's InformationWeek 500, a prestigious listing of the most innovative users of information technology in the United States.

Maritz Research Launches Innovative New Product That Better Understands, Predicts And Influences Customer Behavior

Date: 9/22/2004

Maritz Research, the market research unit of Maritz Inc., is launching a new tool that helps companies better identify, retain and grow their base of customers by examining both attitudinal and behavioral loyalty.

Maritz Travel Offers Clients Out-of-World Experience With Zero-G's Zero-Gravity Flights

Date: 9/15/2004

As a premier incentive travel company known for offering clients unforgettable and first-time experiences, Maritz Travel consistently looks for groundbreaking, qualified suppliers.

Loyalty Program Defection Increases When Rewards Are Slow

Date: 9/14/2004

When consumers leave a loyalty/rewards program, most (70 percent) cite the length of time it takes to build up points as the primary reason, according to a Maritz Poll commissioned by Maritz Loyalty Marketing.

Maritz Acquisition To Further Strengthen Individual Travel Rewards Services

Date: 8/31/2004

Maritz Inc., announces a strategic affiliation with Speckhals Travel, LLC of Washington, Mo., to share ownership of Quality Reward Travel, LLC (QRT), the individual travel rewards fulfillment arm of Speckhals Travel.

Customers Play "Bait and Switch" on Rewards Programs

Date: 8/31/2004

Two thirds (66 percent) of consumers say that discounts are the reason they participate in the customer loyalty programs they join, according to a recent Maritz Poll commissioned by Maritz Loyalty Marketing.

Randy Brandt Joins Maritz Research as Vice President, Customer Experience and Loyalty Research

Date: 8/23/2004

Maritz Research, the market research unit of Maritz Inc., announces the addition of D. Randall Brandt as vice president, customer experience and loyalty research.

Maritz Inc. Names President of Maritz Incentives

Date: 8/23/2004

Maritz Inc. has named Jane Herod president of Maritz Incentives. In this role, Herod will provide leadership, direction and general management of the Maritz Incentives business.

Maritz Global Technology Services Receives Esteemed ISO 9001:2000 Certification

Date: 8/10/2004

Maritz Global Technology Services (MGTS), the information technology organization supporting Maritz Inc., recently earned ISO 9001:2000 certification for its Quality Management System (QMS).

Maritz Auto: Incentives and Rebates: Auto Manufacturers Are Getting Less For Their Money

Date: 8/09/2004

Auto manufacturers may want to reconsider their marketing strategies in light of a new Maritz Automotive Research study that shows customer incentives and rebates are having a lessening impact on automobile purchase decisions.

Gina Wiseman Promoted to Division Vice President, Virtual Customers at Maritz Research

Date: 8/02/2004

Maritz Research, the market research unit of Maritz Inc., has promoted Gina Wiseman to the position of division vice president, virtual customers.

Complaining Auto Buyers May Become The Most Loyal

Date: 7/27/2004

A new study by Maritz Automotive Research Group has found that auto buyers who complain about their vehicle quality or dealership experience and are happy with the way the dealership handles their complaints are more than 1.5 times as likely to be loyal to the dealership than non-complainers when purchasing their next vehicle.

Maritz Travel Honors ‘Pinnacles Of Excellence’ Winners

Date: 6/30/2004

Maritz Travel, the premier meetings, events and incentive travel management company in America, today announced its “Pinnacles of Excellence” 2004 award winners in the air, hotel, destination management company and cruise industries.

Airline Rewards Programs Soar With Consumers

Date: 6/18/2004

While they rank among the oldest of the modern customer loyalty programs, airline rewards programs continue to have a direct impact on which airlines consumers fly, according to a Maritz survey.

Maritz Research Teams With Texas A&M Center for Retailing Studies

Date: 5/21/2004

The Texas A&M Mays Business School, Center for Retailing Studies (CRS) announced today its partnership with Maritz Research to provide students with first-hand, expert knowledge of the retail marketing industry.

Credit Card Rewards Programs Seek Redemption

Date: 5/18/2004

 Credit card rewards programs continue to grow in popularity with consumers but there still is room for improvement.

Maritz Research Names New Director of Marketing Sciences

Date: 4/26/2004

Maritz Research, the market research unit of Maritz Inc., has named Abhijit Sanyal director of marketing sciences.

Maritz Named Finalist In 2004 American Business Awards

Date: 4/15/2004

Maritz has been named a finalist in the Best Customer Service Organization category in the second annual American Business Awards for its entry, "Renewing Our Commitment to 110 Years of Great Client Service."

Luxury Awards and Experiences are Today's Hot Incentives for Employees

Date: 4/07/2004

When a day off just won't do, employers are finding more personal ways to reward and recognize hard working employees.

Employees Motivated By Travel Awards

Date: 4/01/2004

Employees who dream of experiencing exotic vacations find it hard to make them a reality -- except when they are working toward a dream vacation, according to a recent survey conducted by Maritz Travel Company.

Marriott, Four Seasons, Set Standard For Meeting Venues

Date: 3/26/2004

An extensive study of meeting and event planners conducted by the Maritz Research Hospitality Group shows that Marriott International ranks first within the upscale convention hotel market when it comes to providing a positive experience for its meeting and event planners.

Maritz Travel Company To Sell Its U.S. Corporate Travel Subsidiary To Carlson Wagonlit Travel

Date: 3/18/2004

Maritz Travel Company, a global leader in meeting, event and incentive travel management, and Carlson Wagonlit Travel (CWT), a global leader in corporate travel management, today announced that they entered into a definitive agreement for CWT to purchase Maritz' U.S. corporate travel subsidiary (MCT), which has operated under the brand name TQ3 Travel Solutions for the past three years.

Not All Meetings Meaningless, Say Employees

Date: 3/11/2004

The perception is that most employees and employers cringe at the thought of company meetings full of dry presentations and "rubber chickens," but according to a recent survey by Maritz Travel Company, the right kinds of meetings are a pleasure to attend.

Maritz McGettigan Announces New Director of Operations

Date: 3/09/2004

Maritz McGettigan, a pharmaceutical/medical meeting, event and incentive travel planning division of Maritz Travel, has named Marcia Doty director of operations, meeting services.

Retail Rewards Programs Lack Consumer Outreach

Date: 3/02/2004

Almost 40 percent of consumers have never redeemed rewards earned for retail programs they have been enrolled in the longest.

Maritz Research Appoints Financial Services Director

Date: 2/20/2004

Maritz Research has named C. Richard "Dick" Pace director of its Financial Services Research Consulting Group.

Car Buyers Want Hi-Tech Driving Aids, Not E-Mail Access

Date: 2/20/2004

A Maritz Poll reports that automotive consumers seem more interested in purchasing or leasing cars that have practical hi-tech driving aids than cars with flashy entertainment systems.

Minivans Losing Race For Customer Loyalty, Survey Finds

Date: 2/19/2004

Compact passenger vans, or minivans, lost the most customers to other vehicle segments over the last four years, according to a Maritz survey.

Maritz Inc. Creates New Performance Culture Position; Announces Personnel Changes

Date: 2/18/2004

Maritz Inc. has named Gordy Schroeder senior vice president of people and organization development.

Sales Staff Needs Recognition

Date: 2/05/2004

The cornerstone of a company's ultimate success - the sales professional - is often the most motivated and productive, and usually the most recognized or rewarded employee.

Canadian Bank Customers Prize "The Two C's" - Convenience And Customer Service, Survey Finds

Date: 2/02/2004

A recent Maritz survey has found that interest rates (7 percent), fee structures (6 percent) and variety of financial services/products (1 percent) rank far behind convenience (23 percent) and customer service (22 percent) when consumers are choosing a primary bank.

F&I Compliance Gets Real With "Virtual Shoppers"

Date: 1/31/2004

NADA Convention (January 31, 2004) In the face of recent lawsuits and negative press reports springing from the actions of a few unethical Finance and Insurance managers, dealer groups are working diligently to improve F&I compliance assessment.

Organizations Strain To Retain High Performers

Date: 1/08/2004

With the steady increase over the past three years in the number of employed Canadians and the rising demand for talented and experienced people, companies are implementing new manager and employee retention strategies to keep key people, according to workplace experts at Maritz Canada.

Auto Industry Outperforms Other Industries in Providing Customer Service

Date: 1/01/0001

Contrary to the negative perceptions often associated with automotive dealerships, a recent Maritz Research CEBenchmarks™ study revealed the auto industry outperforms several other industries, including retail and wireless services, when it comes to providing a quality customer service experience.